At r24live, your privacy is not merely a legal obligation — it is a core value we take seriously. This document clearly explains what data we collect, why we need it, and how we ensure your information remains safe and protected from misuse.
Privacy Commitment: r24live does not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
256-bit SSL Encryption protects all data transmissions between your device and r24live servers at all times.
When you register and use the r24live platform, we collect several categories of information to provide you with a secure, functional and personalised service. The following are the types of data collected:
Registration & Identity Data:
Financial & Transaction Data:
Technical Usage Data:
Every piece of information we collect has a clear and legitimate purpose. r24live uses your data solely for the following purposes:
R24live will not use your data for any purpose not stated above without first obtaining your consent through a clear notification.
R24live does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the course of platform operations, we share limited data with the following parties for specific purposes:
All third parties we work with are required to comply with data protection standards equal to or stricter than those we practise ourselves. Binding data processing agreements are signed with every service partner.
Protecting your data is the number one technical priority at r24live. We continuously invest in security infrastructure to ensure your information stays safe from ever-evolving cyber threats.
While no system can guarantee 100% security against all threats, r24live upholds the highest industry security standards equivalent to those of major financial institutions.
R24live uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect platform functionality but will not prevent you from accessing core services.
R24live retains your personal data for as long as necessary for the purposes stated in this policy, or for as long as required by applicable laws and regulations.
Once the retention period expires, data will be securely deleted or permanently anonymised using methods that ensure it cannot be recovered.
As an r24live member, you have the following rights regarding your personal data that we hold. You may submit a request to exercise any of these rights through the r24live support team:
R24live will process your request within 30 business days. In complex cases, this period may be extended with prior notification to you. Processing such requests is free of charge, except for excessive or unreasonable requests.
The r24live platform is strictly for adults aged 18 and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and terminate the associated account. Parents or guardians who believe their child's data has been shared without consent are requested to contact us immediately.
R24live reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, updated legal requirements, or platform service improvements.
Any material changes to this policy will be communicated to members via:
Continued use of the r24live platform after changes are published is considered acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding your data privacy at r24live, do not hesitate to contact us. Our data protection team is ready to assist you.
R24live is committed to addressing every privacy concern seriously and within a reasonable timeframe. Your satisfaction in managing your personal data matters to us.
A quick overview of the data collected, its purpose and retention period
| Data Category | Purpose of Collection | Legal Basis | Retention Period |
|---|---|---|---|
| Registration Information | Create and verify accounts | Contractual agreements | Full account lifetime + 7 years |
| KYC Documents | Identity verification & compliance | Legal obligation | Minimum 7 years |
| Financial Data | Transaction processing | Contractual agreements | 7 years (accounting requirements) |
| Game History | Audit, compliance & support | Legitimate interest & legal | 5 years |
| Technical Log Data | Security & troubleshooting | Legitimate interest | 12 months |
| Marketing Data | Promotions & exclusive offers | Your consent | Until consent is withdrawn |
As an r24live member, you have full control over your personal data
Request a copy of all personal data r24live holds about you at any time. We are obliged to provide it in a readily understandable format.
If any information is inaccurate or outdated, you have the right to request r24live to correct it promptly.
Request deletion of your data upon account closure, subject to the minimum retention obligations required by law.
Object to the processing of your data for direct marketing purposes at any time with no impact on your core services.
Receive your data in a standard machine-readable format to facilitate transfer to another platform should you choose to do so.
Withdraw consent for specific data processing at any time. This process is straightforward and can be done in your account settings.
Practical measures we take to keep your data safe at all times
All data transmitted between your device and r24live servers is protected with 256-bit SSL encryption — the same standard used by leading banks in Malaysia.
Enable two-factor authentication (2FA) on your r24live account for an extra layer of protection. Even if your password is compromised, 2FA prevents unauthorised access.
The r24live security system monitors account activity in real time 24/7. Any suspicious access attempts are automatically detected and blocked.
All r24live staff who handle user data undergo rigorous data protection training. Access to sensitive data is restricted on a need-to-know basis only.
R24live conducts regular penetration testing by independent security experts to identify and address any system vulnerabilities.
Your data is automatically backed up across multiple separate secure locations. Our disaster recovery system ensures your data is never lost under any unexpected circumstances.
Direct answers to the most frequently raised privacy concerns by members
Privacy is not just a promise — it is a commitment we demonstrate every day through cutting-edge security technology, transparent policies, and responsive support. Register with confidence and experience the r24live difference.
18+ only. Your data is protected under this Privacy Policy. Terms and conditions apply.